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Technical

  • If you experience a disconnection, we recommend closing the application and restarting it. Here’s how you can close the app:

    iOS 6 and lower:
    1. Double click the ‘Home’ button to see all the apps that are currently running.
    2. Scroll through until you find GOP 3, press and hold your finger against the app until an “X” appears on the icon.
    3. Click on the “X,” click the ‘Home’ button, find GOP 3 and click to play again!

    iOS 7 and higher :
    1. Double tap the ‘Home’ button to see all the apps that are currently running.
    2. Slide through to find GOP 3 & swipe up to close.
    3. Click on the ‘Home’ button, find GOP 3 and click to play again!

  • If you’re experiencing technical issues due to connection or other device issues, you might want to kill the app and reopen it again. Here’s what to do:

    iOS 6 and lower:
    1. Double click the ‘Home’ button to see all the apps that are currently running.
    2. Scroll through until you find GOP 3, press and hold your finger against the app until an “X” appears on the icon.
    3. Click on the “X,” click the ‘Home’ button, find GOP 3 and click to play again!

    iOS 7 and higher :
    1. Double tap the ‘Home’ button to see all the apps that are currently running.
    2. Slide through to find GOP 3 & swipe up to close.
    3. Click on the ‘Home’ button, find GOP 3 and click to play again!

  • If you’re playing Governor of Poker, you will see a pop-up giving you the option to rate the app. Click “Rate Us,” and give us a 5 star rating! Otherwise, head to the App Store from your phone’s home screen and rate.

  • Here’s how you can edit your Push Notifications:

    Apple Devices:
    1. Go to “Settings”
    2. Go to “Notifications”
    3. Find “Governor of Poker 3”
    4. Select the desired Notification settings.

    Android Devices (only available on OS 4.1.0 and higher):
    1. Go to “Settings”
    2. Go to “Apps”
    3. Go to “Governor of Poker 3”
    4. Check or Uncheck “Show Notifications

  • Players using iOS devices (iPhones and iPads) may experience some technical issues if they are not running on iOS 7.0.4 or higher. In order to maximize the application’s performance, we encourage all users to make sure they are using the latest version of iOS.
    Not sure how to upgrade? Find out how from Apple: http://support.apple.com/kb/ht4623
    Other steps you can take to improve performance: close other applications on your phone, and make sure you are using a strong internet connection.

  • A solution might be to empty your cache if you have an Android device by following these steps:

    1 - Open settings menu.
    2 - Select "Apps" or "Application Manager".
    3 - Look for Google Play Store and tap it.
    4 - Tap Clear Data.
    5 - Tap Clear Cache.
    6- Open App

    Another solution can be to upgrade your Android or iOS version. If this isn't the case, please send a mail,

  • If you have an Android device by following these steps:

    1 - Open settings menu.
    2 - Select "Apps" or "Application Manager".
    3 - Look for Google Play Store and tap it.
    4 - Tap Clear Data.
    5 - Tap Clear Cache.
    6- Open App

  • In very unsual cases it can happen that accounts are changed/reset. If this happens to you please send the information about your old account:

    - Player name
    - Level
    - Approximate amount of chips
    - Estimated creation date of account.

    Then we can restore your old account

  • This error is ussually given on a login attempt and the reason is that the game can't connect to the Google Play Store (App).

    Possible Solutions:
    1. Install the Google Play Store App if you have removed it.
    2. Update your Google Play App, as some devices have a very old playstore that isn't compatible with newer games.
    3. Empty the cache in your Playstore by going to settings/apps/googleplay and then clicking "Clear Cache". Then open your Playstore app and login with your account before opening Governor of Poker 3 again.
    4. Login to your Google Playstore before opening the game.

    Note: Some countries don't support purchases in a game, in those cases the solutions might not work.
    Please contact us through "Settings/Contact Us" if the solutions don't work for you.

  • This error is ussually given on a login attempt and the reason is that the game can't connect to the Apple Store.

    Possible Solutions:
    1. Login to your Apple Store before opening the game.
    2. Update your Store / phone OS

    Note: Some countries don't support purchases in a game, in those cases the solutions might not work.
    Please contact us through "Settings/Contact Us" if the solutions don't work for you.

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